Shipping Policy

 

Shipping Policy for Laytejao.com

At Laytejao.com, we strive to provide fast and reliable shipping to ensure you receive your kitchenware, electronics, gadgets, and home appliances as soon as possible. Below is our shipping policy outlining the process.

  1. Processing Time
    Orders are typically processed within 1-3 business days after payment confirmation. Orders placed during weekends or holidays will be processed on the next business day.

  2. Shipping Methods
    We offer a variety of shipping methods depending on your location, including standard and expedited options. Shipping carriers include but are not limited to, DHL, FedEx, and local postal services.

  3. Shipping Costs
    Shipping fees are calculated based on your delivery address, order size, and the shipping method chosen. You will be able to view the exact shipping cost during checkout before completing your order.

  4. Delivery Time
    Delivery times vary depending on the shipping method and destination. Standard shipping typically takes 5-7 business days, while expedited shipping can take 2-3 business days. Please note that these are estimated times and may vary due to unforeseen circumstances.

  5. Free Shipping
    We offer free shipping on select orders or promotions. Check our website for any current offers related to free shipping.

  6. International Shipping
    We ship internationally to many countries. International shipping times and fees may vary depending on the destination. Customers are responsible for any customs duties or import taxes that may apply.

  7. Order Tracking
    Once your order has been shipped, you will receive a tracking number via email to track the status of your shipment.

  8. Address Accuracy
    Please ensure your shipping address is correct before completing your order. We are not responsible for delays or non-delivery caused by incorrect or incomplete shipping information.

  9. Shipping Delays
    While we strive to ship orders promptly, delays may occur due to factors beyond our control, such as weather, carrier issues, or customs delays. We will keep you informed of any significant delays.

  10. Missing or Damaged Items
    If your order is damaged or missing items, please contact us within 7 days of receiving your shipment. We will assist you with filing a claim with the carrier or issuing a refund or replacement.

  11. Returns and Exchanges
    For information on returns or exchanges, please refer to our Returns Policy.

If you have any questions or concerns about shipping, please contact us at sales.letejao@gmail.com.